In addition to on-campuses services at both Student Health Services and Counseling Services, students now have 24/7 access to mental telehealth services at no cost.

Whether you’re feeling stressed and overwhelmed or you want to talk to someone about nutrition and healthy habits you will be able to talk to a licensed provider from your smartphone or any other web-enabled device. Licensed providers can offer mental health support via phone or secure video visits or you can receive health coaching from a nutrition specialist about making healthy lifestyle choices.

What services are available?

There are three services available to students:

  • TalkNow: on-demand access to a mental health professional to talk about anything at any time.
  • Scheduled Counseling: scheduled options to speak to a licensed counselor (twelve times per academic year, per student).
  • Health Coaching:  Unlimited virtual visits can be scheduled with a nutrition specialist to empower students to live healthier and help prevent chronic diseases.

How can students access TimelyCare?

Students can go to timelycare.com/au to register and access telehealth services. Students can access telehealth services from any web-enabled device- smartphone, tablet, laptop, or desktop. From there, students can register with their school email address, and then they will be able to log in to begin using services. Students can then choose to have a voice or video call.