TimelyCare

Your Health, Your Schedule: Get Support with TimelyCare

TimelyCare is a no-cost virtual health and wellness service available 24/7 to all enrolled students. Whether you’re at school, back home, or away on break, you can connect with licensed mental health professionals whenever and wherever you need support.

You can schedule sessions during the day, in the evening, or on weekends, and even choose a provider who fits your needs and preferences. With detailed bios and identity information available, it’s easy to find a counselor or clinician who feels like the right match. Over half of TimelyCare’s providers identify as BIPOC, and all are trained to understand the unique challenges students face.

TimelyCare offers up to 12 individual counseling appointments per academic year and utilizes a person-centric approach—meaning therapy is about you. Counselors will help you explore what brought you here, what you want to change, and how to move forward. The goal is to build on your strengths with support and tools that can actually help.

A quick note: Students typically stick with either a Wellness Center counselor or a TimelyCare therapist for ongoing therapy, not both. That said, our teams work together to help you transition smoothly between services, and urgent needs can always be addressed through the Wellness Center or TimelyCare’s TalkNow option for immediate support.

TimelyCare offers:

• TalkNow – On-demand access to a mental health professional for immediate support, 24/7
• Scheduled Counseling – Appointments with licensed counselors at times that work for you
• Health Coaching – Support for goals like sleep, nutrition, stress management, and more
• Self-Care Content – Free meditation guides, yoga videos, and wellness tips
• Psychiatric Services – Access to psychiatric care when clinically appropriate, with referrals available through TimelyCare or the Student Wellness Center. Providers will collaborate with you to determine the best treatment plan and session frequency.

How do I make an appointment?

You can either go to timelycare.com/au or click the TimelyCare icon on your OKTA page to register and access telehealth services. You can access telehealth services from any web-enabled device—smartphone, tablet, laptop, or desktop. From there, you will register with your school email address, and then you will be able to log in to begin using services.