Meet the Staff


Eckhart Hall, Room 324
Phone: 630-844-6190 or 800-742-5281
Fax: 630-844-6191

Office Hours

Summer Hours (May 8 - August 11)
Monday-Friday: 8 a.m. - 4:30 p.m.

Standard Hours
Monday-Friday: 8 a.m. - 5 p.m.


Heather Granart
Heather Granart

Associate Vice President of Student Financial Services Phone: 630-844-6190
Text: 630-343-1940
Email: hgranart@aurora.eduEducation:
BA, Psychology, Aurora University
MS, Public Service Management, DePaul University
Financial Aid Experience: Since July 1989

Emily Birch
Emily Birch

Financial Aid Counselor Phone: 630-844-6231
Text: 630-593-1559
Email: ebirch@aurora.eduI advise: Aurora Campus undergraduate students.Education:
BA, Communication Studies, Northern Illinois University
Financial Aid Advice: Fill out the Free Application for Federal Student Aid (FAFSA) early. Stay organized. Think beyond freshman year and reapply. Look for additional grants and scholarships. Ask for more help if you need it. Financial Aid Experience: Since September 2012

Kirsten Day
Kirsten Day

Director of Financial Aid and Operations Phone: 630-844-6533
Text: 630-343-6842
Email: kmday@aurora.eduI advise: Aurora Campus undergraduate students.Education:
BS, Mathematics with Secondary Education, Aurora University
MBA, Leadership Concentration, Aurora University
Financial Aid Advice: Make sure to complete all financial aid steps as soon as possible. You can view your financial aid checklist on your Self-Service account.Financial Aid Experience: Since May 2014

Jennifer Hernandez
Jennifer Hernandez

Senior Student Financial Services Counselor Phone: 630-844-5141
Text: 630-343-0611
Email: jhernandez@aurora.eduI advise: Aurora campus undergraduate students.Education:
BA, Psychology, Northern Illinois University
M.Ad.Ed., National-Louis University
Financial Aid Advice: Participating in the Federal Work-study Program is a great way for students with financial need to earn a paycheck to help pay for college expenses, while gaining relevant work experience.Financial Aid Experience: Since November 2010

Allison Hostetler
Allison Hostetler

Director of Financial Aid and Veterans Affairs Phone: 630-844-3684
Text: 630-343-6835
Email: ahostetler@aurora.eduI advise: Graduate students, online students, and military connected students.Education:
BS, Sociology, Illinois State University
MA, Organizational Leadership, Higher Education Student Services, Lewis University
Financial Aid Advice: If you are a new veteran or military student looking to use a benefit, please contact me as soon as you can. And remember, if you add or drop a class after the semester begins, come see me to discuss!Financial Aid Experience: Since November 2011

Criss Hurtado
Criss Hurtado

Financial Aid Counselor
(Spanish speaker)
Phone: 630-844-5422
Text: 630-343-1954
Email: churtado@aurora.eduI advise: Aurora Campus undergraduate students.Education:
BA, Psychology, Aurora University
MSW, Social Work, Aurora University
Financial Aid Advice: Make sure to verify that you are filing FAFSA for the correct school year. Remember that the fall and the spring semesters share the same school year for the FAFSA. For example, you would complete the 2023-2024 FAFSA if you wanted aid for fall 2023, spring 2024 and/or summer 2024.Financial Aid Experience: Since October 2021

RosaAna Nunez

Financial Aid Assistant
(Spanish speaker)
Phone: 630-844-7821
Email: rnunez@aurora.eduI provide: customer service to everyone by answering phone calls and responding to emails with any questions that you may have.Education:
Massage Therapist, 1st Choice International
Financial Aid Advice: Please be sure to have your photo ID with you when discussing specific financial aid information or when dropping off any paperwork.Financial Aid Experience: Since August 2011

Megan O'Bryan
Megan O'Bryan

Assistant Director of Financial Aid Phone: 630-844-7520
Text: 630-538-7782
Email: mobryan@aurora.eduI advise: Aurora Campus undergraduate students.Education:
BA, Corporate/Organizational Communication Studies, Northern Illinois University
MBA, Northern Illinois University
Financial Aid Advice: Complete your FAFSA as soon as possible and don't hesitate to ever reach out with any questions you may have.Financial Aid Experience: Since May 2018

Connie Picchetti
Connie Picchetti

Financial Aid Counselor (Spanish speaker) Phone: 630-844-6151
Text: 630-343-1970
Email: cpicchetti@aurora.eduI advise: Aurora campus undergraduate students.Education:
BA, English, University of Illinois
Financial Aid Advice: Stay on top of your Self-Service account and make sure to complete any outstanding items as soon as possible.Financial Aid Experience: Since January 2024

Elesia Smith
Elesia Smith

Financial Aid Counselor Phone: 630-844-5145
Text: 630-703-1167
Email: elesiasmith@aurora.eduI advise: Online students.Education:
BA, Sociology, Western Kentucky University
MS, Conflict Management, Sullivan University
Financial Aid Advice: Just like your class assignments, paying attention to deadlines is an important detail of the financial aid process.Financial Aid Experience: Since January 2020

Jamie Snyder
Jamie Snyder

Financial Aid Counselor Phone: 630-844-6193
Text: 630-884-4310
Email: jsnyder@aurora.eduI advise: Online undergraduate students.Education:
BA, History/Social Studies for Secondary Education, Illinois State University
Financial Aid Advice: Be sure to check your financial aid Self-Service regularly to stay on top of required documents and changes to your offer letter! The sooner you turn in those documents, the better off you will be.Financial Aid Experience: Since April 2023