Virtual Support
Aurora University offers free, 24/7 virtual health and wellness support to all enrolled students. Whether you’re on campus, at home, or away during a break, you can connect with licensed professionals whenever and wherever you need care.
Appointments are available during the day, evenings, and weekends, allowing you to schedule sessions and choose a provider who best fits your needs and preferences. Virtual services are accessible from any web-enabled device, including smartphones, tablets, laptops, and desktop computers.
Our virtual support services are offered in partnership with Mantra Health and include:
- Therapy: One-on-one virtual appointments with licensed providers who work with you to identify goals, build on your strengths, and develop practical strategies that support your mental health and overall well-being.
- Psychiatry: Medication management with psychiatric nurse practitioners who coordinate with your therapist and on-campus providers.
- ConnectNow: 24/7, on-demand access to mental health professionals so you can receive immediate support when you need it.
Continuity of Care
Both clinical counseling and psychiatric support services are available at no cost to students. To help ensure continuity of care, virtual providers may coordinate with Counseling Services staff when appropriate. Students who choose to self-pay for services outside of the university’s agreement may choose not to participate in coordination.
Students typically receive ongoing therapy through either a Counseling Center counselor or a virtual therapist, rather than both at the same time. If your needs change, our teams will work together to ensure a smooth transition between services.
If you need immediate support, 24/7 assistance is available through phone, video, or chat.
Getting Started
You can either go to mantrahealth.com/aurora or click the Mantra icon on your Okta portal to register and access telehealth services. After registering with your AU email address, you will be able to log in, schedule appointments, and begin using services from any web-enabled device.