Aurora University

Coronavirus (COVID-19) - FAQs

Students:

Campus-based classroom instruction on the Aurora campuses has been suspended as of 10:00 p.m. on Thursday 12 March. Coursework resumed on Wednesday 18 March using online and remote resources. AU will continue with online and remote classes through the conclusion of the 2020 spring semester.

  • We understand that AU students must now contend with rapidly changing life circumstances. You may have school-age children at home now or may need to help an older relative.
  • AU will extend the spring semester through the month of June for those who need extra time to complete their classwork.
  • In addition, we may offer supplemental opportunities for students to return to the campus to work in a laboratory, perfect a method, or meet with a mentor.
  • At present, our plans call for beginning summer session on time on Monday 4 May 2020. We will offer an extensive list of classes – more than we do most summers, in other words. We will provide these opportunities at a reduced rate to help our students stay on track.

Online and remote resources will continue through the conclusion of the 2020 spring semester.

Early summer courses offered during the first half of summer 2020 (May 4 to June 27) that were originally offered on-ground will be offered via remote instruction. AU is also offering an expanded list of select early summer classes. These select classes will also be offered in a remote format. Continuing on-ground undergraduate students (including Aurora, Woodstock, and GWC students) may take one select summer class for free. This includes May Term, Summer Module I 2020 – 8-week or Summer Term I 2020 – 5-week. Undergraduate students may take additional select summer classes at a cost of $725 per class. Please go to WebAdvisor to view the full list of available select classes (noted as “AUAdvantage”) and register for summer classes, or contact your advisor for more information.

Yes, commencement ceremonies will take place, but have been rescheduled. Please see AU's commencement website for details.

The Cap and Gown days have been rescheduled. Please see AU's commencement website for more details.

University leaders are working with our partners to determine plans for clinicals, internships, and student teaching. More information will be coming soon.

All residence halls on the Aurora and GWC campuses closed on Wednesday 18 March. If you have questions for the Aurora campus Residence Life staff, contact reslife@aurora.edu or 630-844-7881. At GWC, the Vice President for Academic and Student Life will serve as the primary contact for all residential students.

We know that many of you are concerned about your belongings in the residence halls and when you will be able to come to campus to get them. We will develop specific plans around residence hall move-out as soon as we know when the governor’s shelter-in-place order will be lifted.

All food service on campus is closed, including the Dining Hall.

Following the lead of the Northern Athletics Collegiate Conference (NACC), AU's multi-sport athletic conference, all remaining athletic competitions for the 2019-2020 academic year have been canceled for the rest of the spring semester.

Yes. The movement from in-person classes to online classes is in effect for all Aurora University campuses, including the Aurora campuses, the Woodstock campus, and George Williams College.

Yes. The movement from in-person classes to online classes is in effect for all Aurora University campuses, including the Aurora campuses, the Woodstock campus, and George Williams College.

Yes. The movement from in-person classes to online classes is in effect for all Aurora University campuses, including the Aurora campuses, the Woodstock campus, and George Williams College.

AU Online classes will continue uninterrupted.

We are committed to completion of the 2020 spring semester. Accordingly, we are not considering tuition refunds. Rather, we want our students to continue to progress toward graduation.

We will make prorated room and board refunds. More information on how these dollars will be returned is forthcoming.

We know that some families may be struggling to make tuition payments. We will work with you to arrange individualized plans and we will suspend all late fees, registration holds, and collection activities immediately. If you have any questions or need help canceling auto-pay options, please contact Student Accounts at student.accts@aurora.edu or 630-844-5470 for individual assistance.

The university will resume payment of federal work study wages for those with remaining eligibility. Even if you are unable to work any additional hours, you will be compensated until all of these federal funds are exhausted. Paychecks will be direct deposited or mailed to your address of record. We strongly encourage eligible students to ensure their mailing address is correct in WebAdvisor and to sign up for payroll direct deposit by contacting payroll@aurora.edu or 630-844-5487. Questions are most welcome as well. (Don’t forget that work study is different from on-campus employment.)

The university is working with the various textbook wholesalers to determine how and when book buyback and rental return will occur. Please continue to read future updates for more information.

The Financial Aid office is currently processing award letters for summer and the 2020-2021 academic year. Please continue to check WebAdvisor to see the list of items you may still need to provide. The sooner your materials are complete; the sooner your award letter is finalized. The staff is available to answer your questions at finaid@aurora.edu or 630-844-6190.

AU has counselors available to assist you. They provide personal counseling and can provide you with additional resources if you wish. Students on the Aurora campus should contact Counseling and Psychological Services at (630) 844-4932 to schedule an appointment or submit an appointment request by visiting the website. Students on the Woodstock campus should contact United Way 2-1-1 at (888) 865-9903. Students on the George Williams College Campus should contact Dr. Julie Byers at (262) 245-8531. If you attend AU Online, call your local mental health agency.

Email contactau@aurora.edu or (630) 844-3869.

Faculty and Staff:

All AU campuses closed as of Wednesday 18 March through at least Friday 3 April. Faculty and staff will be working remotely and will be available to assist students as needed. The campus switchboard will remain open. The closure applies to all AU campuses: Aurora main campus, Orchard Center, Woodstock Center, and George Williams College.

Effective now through at least 3 May:

  • All university-related international travel is prohibited.
  • All personal international travel is strongly discouraged.
  • All university-related non-essential domestic air travel is prohibited.
  • We strongly urge extreme caution and judgment for your personal domestic travel.

If you have questions about this travel policy, please contact the following people:

  • Students – Lora de Lacey, Executive Vice President for Student Life, ldelacey@aurora.edu or (630) 844-5510
  • Faculty – Frank Buscher, Vice President for Academic Affairs, fbuscher@aurora.edu or (630) 844-5252
  • Staff – Mary Weis, Vice President for Human Resources, mweis@aurora.edu or (630) 844-3866
AU’s Employee Assistance Program counselors are available to assist you. They provide personal counseling and can provide you with additional resources if you wish. The toll-free number is (800) 272-7255.

Instructors are expected to suspend their attendance policies for the duration of the COVID-19 crisis, work with students who are unable to attend on-ground classes due to illness or fear of infection, and not penalize such students for missing classes.

No events are being held on campus at this time. Check back for updates.

The John C. Dunham STEM Partnership School is closed and classes have moved to e-learning. There will not be any formal instruction by teachers over the scheduled spring break of 30 March to 3 April.

If you are faculty, call Frank Buscher, Vice President for Academic Affairs, fbuscher@aurora.edu or (630) 844-5252. If you are staff, call Mary Weis, Vice President for Human Resources, mweis@aurora.edu or (630) 844-3866.

Study Abroad:

A team of university officials is monitoring the outbreak of the respiratory illness COVID-19 worldwide. To assess risks related to university international programs and activities, the university uses a number of resources, including governmental agencies, news reports, professional health and security organizations, and more.

AU takes guidance from local (Kane County Health Department), state (Illinois Department of Public Health), and national (US Centers for Disease Control {CDC} and the US Department of State) public health officials. When making decisions about specific programs, we also consider local conditions as well as input from peer institutions and our overseas partners.

AU works closely with our academic partners international program providers with the goal of mitigating potential impacts on students’ academic progress. For information on a specific program, please email the program director or department directly to obtain specific contact information.

AU understands that personal tolerance for risk may vary, and that final decisions will be made between a student and their family. If students choose to leave a program and return home, we respect that decision. Students should contact their primary program contact(s) directly for coordination assistance as soon as a decision has been made, and we would recommend they notify their academic adviser of their choice as well. We will work with our partners to try to support the student’s completion of their work with that program, however awarding of academic credit will be evaluated on a case-by-case basis and is not guaranteed.

The university strongly recommends that everyone reconsider even personal travel to any country with a CDC level 3 or State Department level 4 advisory based on the novel coronavirus (COVID-19). We encourage you to monitor developments through the State Department and CDC websites. Students who are traveling should, in addition to taking recommended measures to prevent illness, take basic precautions to prepare for potential travel disruptions:

  • Students should advise their program staff of any independent travel in their international destination. In-country program staff’s ability to help in case of difficulty is increased by knowing students’ plans in advance.
  • Students should keep cell phones fully charged and operational, and check their email often (at least once every day).
  • Students should travel with all key travel documents, including their passport and insurance documents.
  • Students should travel with a full supply of any regular medications, regardless of how long they plan to be away. Prescription medications should be packaged in their original containers.

AU has suspended all university student travel to China, as have most US higher education institutions. In this world of fast-moving information, we understand that inaccurate information does sometimes emerge. We encourage you to visit our dedicated webpage for the latest information.

AU will directly contact students abroad with updates. AU reaches out to students’ designated emergency contacts only in very specific situations, such as when a student has been incapacitated or when we cannot reach the student. All members of the AU community can find updates here.

Please email Terri Schroth, Director of International Programs, at tschroth@aurora.edu with specific questions.

General:

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

According to the CDC, patients with COVID-19 can have mild to severe respiratory illness with symptoms of:

  • Fever
  • Cough
  • Shortness of breath

Yes. AU has put together a COVID-19 working group to track the risk. This group is working in concert with the health department to make plans on how to respond if and when COVID-19 is detected.

Please visit the CDC website for more information about the transmission of coronavirus (COVID-19).

To help protect yourself from respiratory illness, the CDC recommends everyday preventative actions including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Wash your hands with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.
  • See your doctor if you have fever, cough, body aches and fatigue.
  • If you or a family member is sick, stay home and limit contact with others.

Please do not come to campus if you are sick.

If you suspect you have or have been exposed to someone with COVID-19, seek medical counsel immediately by calling your health care provider.

Any changes to scheduled activities due to the coronavirus will be posted on this webpage. We will send messages through the RAVE system, campus email, and social media to let you know that new information has been added to this page.

Effective now through at least 3 May:

  • All university-related international travel is prohibited.
  • All personal international travel is strongly discouraged.
  • All university-related non-essential domestic air travel is prohibited.
  • We strongly urge extreme caution and judgment for your personal domestic travel.

If you have questions about this travel policy, please contact the following people:

  • Students – Lora de Lacey, Executive Vice President for Student Life, ldelacey@aurora.edu or (630) 844-5510
  • Faculty – Frank Buscher, Vice President for Academic Affairs, fbuscher@aurora.edu or (630) 844-5252
  • Staff – Mary Weis, Vice President for Human Resources, mweis@aurora.edu or (630) 844-3866