Receptionist (32 hours per week)

Aurora University is an independent, comprehensive institution founded in 1893 offering bachelor's, master's, and doctoral degrees. Our two campuses are located in Aurora, Illinois and on the shores of Geneva Lake in Wisconsin. Additionally, we have an Educational Center in Woodstock, Illinois. We seek people passionately involved in the educational process who will help us realize our vision.

Position Purpose: The Receptionist supports learning by providing clerical support to the Alumni Relations department. As the first contact for the Alumni Relations Office, the position is responsible for greeting visitors (in-person, phone and email) and determining the nature of their visit. This position also ensures that the department operates efficiently through support with Homecoming/Coming Home reservations, regular correspondence for the Vice President, processing budget requisitions and assisting with stewardship projects as needed. This position is a 12-month position working 32 hours per week.

Core Competencies:

  1. Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
  2. Upholds the Mission Statement: Aurora University an inclusive community dedicated to the transformative power of learning.
  3. Handle confidential information with tact and discretion.
  4. Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.

Essential Job Functions:

  1. Greets visitors and university community staff in a positive and constructive manner in person, by telephone and via email.
  2. Manages Homecoming and Coming Home reservations through the iModules system. Prepares reports, nametags and other materials as needed.
  3. Prepares correspondence for the Vice President and assists with scheduling meetings and events.
  4. Reconciles budget requisitions and annual subscriptions.
  5. Assists with alumni mailings and running reports through Raisers Edge software.
  6. Assists with house management, insuring necessary supplies, upkeep, maintenance issues are reported.

Essential Job Requirements:

Education:

  • Bachelor’s Degree preferred

Experience:

  • At least 3 years of reception/administrative experience (preferably in an academic setting)

Skills:

  • Strong interpersonal skills and the ability to work effectively with a wide range of constituents
  • Strong customer-service focus
  • Excellent oral and written communication skills
  • Excellent organizational skills with an attention to detail
  • Ability to manage multiple projects simultaneously
  • Strong enthusiasm, motivation, and drive
  • Ability to work independently and as a member of the Alumni Relations team

Special Requirements:

  • Ability to work some evening and weekend hours

Physical Requirements:

  • Ability to sit for long periods of time
  • Ability to stand for periods of time
  • Ability to use computer, telephone, email, or office equipment
  • Ability to lift or move up to 25 pounds

Benefit-eligible positions offer excellent benefits including health, dental, life, vision, long term disability, a 403(b) retirement plan through TIAA, and tuition remission included. Please send resume with cover letter and contact information for three references including name, telephone and email address.

Apply to:

Aurora University
Human Resources
347 South Gladstone Ave
Aurora, IL 60506
630-844-5650 - fax
jobs@aurora.edu - email

Aurora University is an Equal Opportunity Employer.