Aurora University

Director of Residence Life

Aurora University is an independent, comprehensive institution founded in 1893 offering bachelor's, master's, and doctoral degrees. Our two campuses are located in Aurora, Illinois and on the shores of Geneva Lake in Wisconsin. Additionally, we have an Educational Center in Woodstock, Illinois. We seek people passionately involved in the educational process who will help us realize our vision.

Position Purpose: Reporting to the Dean of Student Life, the Director of Residence Life will provide overall leadership and development for the Department of Residence Life, including four professional Residence Hall Directors (RHDs), 30 student resident assistants and 750 residential students residing in six co-educational residence halls. Responsibilities include staff supervision, programming and community development, departmental communication, housing selection process, departmental financial management, student housing and meal plan contract management, policies and procedures and assisting in campus judicial cases. Additional duties include continual collaboration with on-campus colleagues, the ability to respond appropriately in crisis management situations and current knowledge of industry trends as it relates to residence life.

Core Competencies:

  1. Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
  2. Upholds the Mission Statement: Aurora University an inclusive community dedicated to the transformative power of learning.
  3. Handle confidential information with tact and discretion.
  4. Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.

Essential Job Functions:

  1. Staff Supervision - Oversee the recruitment, selection, training, supervision and evaluation of professional staff members within the residence life department, student resident assistants and student work core.
  2. Programming and Community Development - Develop and maintain a system of an inclusive living environment within the residence halls by promoting community through daily communication, oversight of evening and weekend programming, and overall leadership of the residence halls.
  3. Facility Management - Perform regular residence hall walk-thru opportunities for assessment by providing an administrative presence within the residential community. Oversee the facilitation of hall improvement projects and monitor the progress of work order completion for the residence halls. Facilitate communication regarding status of repairs to students and liaison with Physical Properties staff as appropriate.
  4. Departmental Communication - Coordinate regular communication to resident students of current updates, policy and procedures and general information. Manage departmental website for regular updates. Communicate departmental and residence hall needs regarding facilities and be the general point person for residence halls concerns from students and/or parents.
  5. Housing Selection Process - Coordinate, evaluate and strategically execute the student housing selection process which includes but not limited to: selection, assignment and transition process for all students, selective and strategic placement of students based on academic standing, occasionally adjust assignments based on conflict, work with the Dean of Student Life and the Admissions Office Housing Committee to identify and select candidates for on-campus housing. Utilize the electronic database SLATE to manage incoming student and transfer student housing contracts. Process room assignments and changes as well as meal plan assignments and changes in the Colleague electronic database. Refund room deposits as needed.
  6. Occupancy Management - Oversee hall openings and closings, including the management of early arrival, late check out and housing over break periods. Communicate occupancy rosters with Campus Public Safety and maintain roster accuracy for billing rates while monitoring the full time enrollment status of all residential students.
  7. Financial Management - Maintain the appropriate budgetary needs and allotment for Residence Life in collaboration with the Dean of Student Life.
  8. Serves as a primary resource person for students regarding Residence Life policies and billing procedures. Explains account balances, housing contracts, meal plans, card access, checkout procedures, etc. to residents and others.
  9. Student Judicial Management - Assist the Dean of Student Life in adjudicating incidents of student conduct and disciplinary outcomes. Administer records and disciplinary conduct reports through the electronic database (Maxient).
  10. Collaboration with On-Campus Colleagues - Provide transparent leadership throughout campus while working closely with key departmental colleagues -Physical Properties, Campus Public Safety, Athletics, Student Activities, Admissions, Student Accounts, the Crouse Center, the Academic Support Center, Financial Aid and other departments as deemed appropriate. Represent Residence Life at AU4U events.
  11. Crisis Management Response - Must be able to perform leadership responsibilities during times of on and off-campus crisis situations and provide sound, critical decisions. Strong knowledge of Title IX policies and procedures, as well as being a first respondent in crisis situations.
  12. Assessment and Current Industry Trends - Perform regular assessment and data analysis to provide the best overall response to student's needs. Must stay current on industry trends to enhance the student experience and overall mission of the University.
  13. Serve as a member of the Behavioral Intervention Team and Title IX team.

Essential Job Requirements:

Education:

  • Masters degree or higher required

Experience:

  • Three years of professional residence life experience required; professional staff supervision, familiarity with Maxient and Title IX training strongly preferred.

Skills:

  • Analytical, critical and strategic thinking skills. The ability to interact with students, parents, faculty and staff is a must.

Special Requirements:

  • Must be part of the admin on call duty rotation with alternating week days and weekends.

Physical Requirements:

  • Active engagement throughout campus with the ability to move around campus to assess facilities.

Benefit-eligible positions offer excellent benefits including health, dental, life, vision, long term disability, a 403(b) retirement plan through TIAA, and tuition remission. Please send resume with cover letter and contact information for three references including name, telephone and email address.

Apply to:

Aurora University
Human Resources
347 South Gladstone Ave
Aurora, IL 60506
630-844-5650 - fax
jobs@aurora.edu - email

Aurora University is an Equal Opportunity Employer.