Director of Operations

Aurora University is an independent, comprehensive institution founded in 1893 offering bachelor's, master's, and doctoral degrees. Our two campuses are located in Aurora, Illinois and on the shores of Geneva Lake in Wisconsin. Additionally, we have an Educational Center in Woodstock, Illinois. We seek people passionately involved in the educational process who will help us realize our vision.

Position Purpose: The Director of Operations supports learning by managing all operational services related to the care and upkeep of all physical facilities and grounds on the Aurora campus. Assists in the planning and management of the university’s capital renewal and replacement budgets as they relate to the support of plant maintenance and improvements. Advises the administration on all institutional policies and procedures related to the management of the physical resources.

Core Competencies:

  1. Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
  2. Upholds the Mission Statement: Aurora University an inclusive community dedicated to the transformative power of learning.
  3. Handle confidential information with tact and discretion.
  4. Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.

Essential Job Functions:

  1. Manages the physical facilities and grounds on the Aurora campus; making regular inspection of facilities and grounds to identify and insure that repairs and improvements meet or exceed university standards.
  2. Coordinates with the Sodexo Director of Physical Properties with respect to facilities maintenance, improvements and repair, housekeeping services and landscaping.
  3. Inspects various areas of the campus to identify repair and improvements needed; meets regularly with Sodexo representative to discuss all work and issues.
  4. Manages vendors and consultants to ensure that schedule, scope, response and cost are consistent with university expectations.
  5. Develops and maintains an on-going five-year building maintenance and capital project schedule; identifies and sets priorities by building of areas requiring attention, and prepare preliminary plans and cost estimates.
  6. Advises the administration on all institutional policies and procedures related to the management of the physical resources of the university.
  7. Advises the university administration on the funding needs to adequately maintain the physical facilities of the institution and maintenance projects on the campuses.

Essential Job Requirements:


  • Bachelor’s degree in related field or significant/equivalent experience in related field required.


  • Five years significant managerial/supervisory experience required. Facility/Operations Management experience is strongly preferred.
  • Knowledge of organizational structure, workflow and operating procedures.


  • Customer-Service focused.
  • Ability to consistently demonstrate excellent interpersonal skills, both in person and on the telephone.
  • Strategic thinking and orientation with the ability to solve problems.
  • Ability to foster a cooperative work environment.
  • Ability to communicate effectively, both orally and in writing, in a manner that will reflect positively on the university.
  • Ability to manage multiple projects and priorities simultaneously, as well as the ability to deal with changing needs.
  • Ability to prepare reports which are accurate, concise yet thorough, and professionally formatted.
  • Knowledge of organizational structure, workflow and operating procedures.
  • Ability to negotiate and manage contractual arrangements.
  • Ability to supervise and train staff, including organizing, prioritizing and scheduling work assignments.
  • Skill in budget preparations and fiscal management.

Special Requirements:

  • Able to work a flexible schedule as needed with some weekends and evenings required.

Physical Requirements:

  • The ability to move about campus and between locations.

Benefit-eligible positions offer excellent benefits including health, dental, life, vision, long term disability, a 403(b) retirement plan through TIAA, and tuition remission. Please send resume with cover letter and contact information for three references including name, telephone and email address.

Apply to:

Aurora University
Human Resources
347 South Gladstone Ave
Aurora, IL 60506
630-844-5650 - fax - email

Aurora University is an Equal Opportunity Employer.