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<h2><strong>Special information on security and mail handling:</strong></h2>
<h3><strong><span style="font-weight: normal;"><a href="http://www.usps.com/">US Postal Service</a>&#160;|&#160;<a href="http://www.bt.cdc.gov/">Centers for Disease Control and Prevention</a></span></strong></h3>
</div>
<div style="text-align: center;"></div>
<p style="text-align: center;"><a href="#location">Mailroom Location and Hours</a> | <a href="#mailbox">Getting a Mailbox</a> | <a href="#offers">What the Mailroom Offers</a> | <a href="#otherinfo">Other Information</a></p>
<p style="text-align: left;"><strong><br/>
<a id="location" name="location"></a>Mailroom Location and Hours:</strong></p>
<ul>
<li><strong>Student mail services and mailboxes:</strong> Stephens Hall, Spartan Spot 
<ul>
<li>Monday, Wednesday and Friday, 10 a.m.-1 p.m. and 3-5 p.m.&#160;<br/>
Tuesday and Thursday, 12 - 3 p.m.</li>
</ul>
</li>
<li><strong>Business mail and packages:</strong> 416 S. Calumet St., Aurora 
<ul>
<li><em>Hours:</em> Monday-Friday, 8 a.m. - 4:30 p.m.</li>
</ul>
</li>
</ul>
<p><strong><br/>
<a id="mailbox" name="mailbox"></a>Getting a mailbox:<br/>
</strong>Resident students who come to campus fall term, will automatically be assigned a mailbox (the mailroom receives a list of resident students from the Office of Residence Life).&#160; They must come to the student mailroom to get the key after arriving on campus, during regular business hours.</p>
<p>Student groups should have an on-campus mailbox to receive information from AUSA (Aurora University Student Association).&#160; If you are an officer of a student group, please check with the mailroom regarding a mailbox.</p>
<p><br/>
<strong><a id="offers" name="offers"></a>What the Mailroom offers:</strong></p>
<ul>
<li>We sell stamps (individually, by the book [20 count], or by the roll [100 count])</li>
<li>We sell envelopes of all sizes (both padded and regular)</li>
<li>We can ship packages via UPS (United Parcel Service) or USPS (United States Post Office)</li>
</ul>
<p><br/>
<strong><a id="otherinfo" name="otherinfo"></a>Other information:<br/>
</strong><em>Addressing mail to the university</em> - When addressing mail to the university please include the recipient's name/department in the address.&#160; The following format is recommended:</p>
<div style="text-align: center;">
<center>
<table border="0" width="80%">
<tbody style="text-align: left;">
<tr style="text-align: left;">
<td style="text-align: left;" width="33%">Aurora University<br/>
(Student's Name)<br/>
347 S. Gladstone Ave.<br/>
Aurora, IL 60506-4892</td>
<td style="text-align: left;" width="10%">or</td>
<td style="text-align: left;" width="34%">Aurora University<br/>
(Department Name)<br/>
347 S. Gladstone Ave.<br/>
Aurora, IL 60506-4892</td>
</tr>
</tbody>
</table>
</center>
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<p style="text-align: left;"><em>Receiving packages (or anything that's too big for your mailbox)</em> - A "package" slip will be put into your mailbox to alert you that you have received an item that would not fit in your mailbox.&#160; Please bring the package slip to the Mailroom counter, during regular business hours, and you can retrieve the item [student's signature is required when retrieving anything that is delivered to us that requires our signature]. Have packages sent to:</p>
<p style="text-align: center;">Aurora University<br/>
(Student's Name)<br/>
416 S. Calumet St.<br/>
Aurora, IL 60506<br/>
[when getting something shipped via a carrier other than the US Postal Service]</p>
<p style="text-align: left;"><em>Forwarding student mail</em> - Student mail is only forwarded during summer break.&#160;The university mailroom must hand forward all student mail (the post office will not do it since we have so many residents at one address).&#160; Although the mailroom forwards mail as often as three times a week, it must be manually processed through the post office and can take 2-3 weeks to be received at the forwarding address.&#160; It is recommended that students who receive regular mail (i.e. credit card bills) contact the sender and have their address changed for the period of the break.&#160; This process eliminates the time-lapse in forwarding mail.</p>
<p style="text-align: left;">Be sure to stop by the mailroom before leaving for prolonged breaks to be sure there is a forwarding address on file for you. If you are permanently moving off-campus, be sure and stop by the Mailroom to turn in your mailbox key and leave a forwarding address. The Mailroom will forward mail to former resident students for a six month period. You should contact all entities of your change of address [i.e. credit card companies, Aurora University {by contacting the Registrar's Office}, magazine subscriptions] so that your mail will be sent to you at your new address.</p>
<p style="text-align: left;"><em>Mailbox keys</em> - When leaving campus for the summer (or permanently moving off-campus) your mailbox key should be turned in to the mailroom and a forwarding address should be left. There is a $20 fee charged for any keys that are lost or not returned to the Mailroom. Please contact the mailroom [x5465] if you need a replacement key.</p>
<p style="text-align: left;"><em>Fax services</em> - the mailroom has a fax machine for student use.&#160; The fax machine can be used during regular business hours at the following rates:</p>
<p style="text-align: center;"><strong>To Send a Fax<br/>
</strong>Domestic: $1.00 for the first page; $.50 for each additional page<br/>
International: $2.00 for the first page; $1.00 for each additional page</p>
<p style="text-align: center;"><strong>To Receive a Fax<br/>
</strong>$.20 per page</p>
<p style="text-align: center;"><strong><br/>
</strong></p>
<div>
<div style="text-align: left;"></div>
<center>
<div style="text-align: left;"></div>
<p style="text-align: left;"><em>How do I pay?</em>&#160; The mailroom accepts cash, or checks (made payable to Aurora University) for the amount of purchase only.&#160; Sorry, we are not set up to accept debit/credit cards.</p>
<div style="text-align: left;"></div>
<p style="text-align: left;"><em>What if I want to mail something and the mailroom is closed?</em>&#160; There is a mailbox in the hall outside the mailroom [in the Spot]. You can put on-campus, or outgoing mail [with postage, or with account number to be charged noted] in that mailbox. That mailbox is emptied at least two times a day {early morning and by 2 p.m. in the afternoon, Monday through Friday}</p>
<div style="text-align: left;"></div>
<p style="text-align: left;"><em>What if I need stamps or services while the mailroom is closed?</em>&#160; There is a postal center just around the corner from the university on Prairie Street.&#160; Colonial Drugs, located at 1032 Prairie (go south on Gladstone Ave to stop sign, turn left, Colonial Drugs is about 2-3 blocks down on the south side of the street), sells stamps and has daily pick-ups (except Sundays) from the post office.&#160; To check their pick-up schedule and hours of operation, please call 630-897-1146 (they also do UPS).</p>
<p style="text-align: left;">If you have any further questions please feel free to call the mailroom at&#160; ext. 7824 (<a href="mailto:laloisio@aurora.edu">Lori Aloisio</a> - Mailroom Manager),&#160; ext. 7823 (for <a href="mailto:vmcclain@aurora.edu">Valarie McClain</a> - Assistant Mailroom Manager ), or ext. 5465 (student mailroom).&#160; If no one is available to accept your call, please leave us a voice mail message and we'll call you back.</p>
<p><strong><br/>
More information:</strong></p>
<ul>
<li style="text-align: left;"><a href="mail_reqinst.xml">Mailroom Requisition Instructions</a></li>
<li style="text-align: left;"><a href="mail_req.xml">Mailroom Requistion Form</a></li>
<li style="text-align: left;"><a href="../../../documents/mailroom/mail_returns.pdf">Mailroom Returns Form</a> (Acrobat .pdf file)</li>
<li style="text-align: left;"><a href="../../../documents/mailroom/mail_user.pdf">Mailroom User Guide</a> (Acrobat .pdf file)</li>
</ul>
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