Computer Accounts at AU

Aurora University
Information Technology Service
Rev.  Nov 2010

All registered students, faculty (including adjuncts), and staff at Aurora University have access to a wide variety of computing services, some of which require login names and passwords. Since several different types of accounts are available, it's easy to get confused about which is which. Some are used by almost every member of the AU community, while others are needed only in specialized settings. To shed a bit of light on this topic, we offer the following overview, which summarizes the different purposes of these various services and how they are administered. For specific information on how to manage your passwords on these systems, see Managing Your AU Passwords. A summary of the policies AU uses to retire accounts when students or staff leave the university is also located online under the title Computer Account Policies.


WebAdvisor (WA) is a web-based user interface into Colleague, Aurora University's comprehensive information system, and provides access to that system from any browser. A wide range of information useful to various constituencies at AU is available through WebAdvisor. For example, students can check class schedules, grades, and account balances, and faculty have access to class schedules, rosters, and advising information. You can access WA by following the link on the main AU home page at ( ) .

All users are assigned a WebAdvisor username (the same username used to access email) and a temporary password. On first login to WA, the temporary password will automatically expire and the user will be asked to select a new password. The username for faculty and staff is typically first initial and some or all of the last name. Students receive a similar username with the addition of a two-digit number to help distinguish between students with similar or identical names. Because the WebAdvisor account is used to configure other computer accounts (see below), it is essential that all users go through the account initialization process in WebAdvisor.


Every member of the AU community receives an email account. The username and password on the email system is the same as the username and password used to access WebAdvisor (see above). Your email address is based on your WA username, following the format

It is the policy of the university to use the AU email address for both official communications from the administration as well as messages between students and faculty. Although it is common these days for people to have their own email accounts outside the University, it is important that each user check their AU email accounts on a regular basis.

The easiest way to check your AU email is to use AU's web mail service: follow the Email link on the AU home page.


Moodle is an online learning system that provides a single point of access to a bundle of services including online discussion, chat, calendars, and course materials. Moodle shells must be requested by instructors through the "Moodle course shell request link". Moodle is also used at AU for non-instructional purposes, supporting communication environments among various AU constituency groups.

Novell/LAN/Computer Lab Accounts

AU supports a local-area network connecting the desktop PCs on campus using the Novell NetWare network operating system. The LAN makes it possible for users of a properly configured desktop computer to access common file-storage areas on the Novell server and to send print jobs to networked printers. Usage of this account varies by type of user: Regular staff with offices on campus will need to log into Novell when starting up their machines.

Access to the local area network requires an appropriately configured computer and an assigned login name/password combination. The login name is typically the same as the user's WebAdvisor/Email name, but the assigned password may be different.

Restricted-Access Web Pages

Normally web pages on the AU website are public, but a few areas have been set up for restricted access. Access to web-based online courses or electronic reserves readings, for example, may be limited to students actually registered for those classes. When users request a web page that has been set up for controlled access, the browser will display a dialog box requesting a login name and password. In some cases, a generic name and password for a particular web area will be shared by all valid participants, who will receive password information from their instructors. Username and password for these special web pages are assigned as necessary by Information Technology Services.